Industrility Collaborates with Shopify: Growing B2B Aftermarket Sales for Heavy Equipment Manufacturers
The way manufacturers sell and serve customers is changing rapidly. Staying competitive in today’s B2B landscape requires being digital, efficient, and customer-focused. At Industrility, we understand the challenges manufacturers face, including complex product catalogs, technical parts, and the need to deliver a seamless buying experience for every customer.
That is why we are pleased to introduce a significant advancement in our platform: a full integration with Shopify, the world’s leading e-commerce solution. This collaboration brings together Shopify’s trusted digital commerce infrastructure with Industrility’s deep B2B expertise to make aftermarket sales easier, faster, and smarter.
This is more than a new feature. It represents a smarter way to manage digital sales. You can now create, launch, and manage your online store directly from your Industrility account without juggling separate systems or platforms. The result is a unified and intuitive experience that helps manufacturers improve sales efficiency, reduce complexity, and deliver a better buying journey for every customer.
Shopify Meets Industrility: A Strong Partnership for Smarter B2B Commerce
For many manufacturers, providing a modern online buying experience has been a challenge. Traditional B2B e-commerce platforms can be rigid or difficult to scale, while B2C tools often lack the sophistication needed for industrial sales.
By integrating Shopify directly into Industrility, we are solving that problem. Manufacturers can now access Shopify’s proven capabilities, including payments, shipping, discount management, and fulfillment, all within Industrility’s familiar environment. It is a fast, flexible, and secure way to manage online sales without the burden of building or maintaining a separate e-commerce system.
This collaboration enables manufacturers to deliver a consumer-grade digital experience along with Industrility’s hyper-personalized asset management and customer-facing digital twin solution.
One Platform, Endless Possibilities
Industility’s Integration with Shopify gives manufacturers all the advantages of a fully equipped digital storefront combined with Industrility’s intelligence for B2B Aftermarket and Service Lifecycle Management.
Key advantages include:
- One Platform for All Aftermarket Sales: Manage personalised aftermarket sales for existing customers and general e-commerce parts for competitive equipment and for non-proprietary parts.
- Simplified Operations: Reduce reliance on multiple systems, manual processes while enabling 3D and AI enabled e-commerce storefronts; both Direct and through Dealers.
- Built on Proven Infrastructure: Use Shopify’s trusted systems for payments, inventory, and logistics, all continuously updated and supported.
Built for the Realities of B2B Selling
The integration supports two critical sales models that manufacturers depend on today:
- Hyper-Personalized E-commerce Targeted for genuine parts for OEM’s Equipment
- Generic E-commerce Targeted at offering parts to competitor’s equipment
Both are fully integrated within Industrility, allowing manufacturers to manage everything from individual part orders to large-scale transactions in one streamlined system.
Hyper-Personalized E-commerce: Helping Customers Find Exactly What They Need
For B2B Customers/Owners of OEM’s existing Capital Equipment seeking specific parts or services, Industrility’s hyper-personalized e-commerce platform delivers precision and speed through 3D visualization, an interactive parts catalog, and AI-powered search.
Customers can enter a serial number or asset ID to view compatible parts and purchase instantly, without searching through large catalogs or waiting for assistance. The system automatically filters results and personalizes recommendations based on previous purchases and product data, helping customers find what they need within seconds.
According to McKinsey & Company, 70 to 80 percent of B2B decision-makers now prefer remote or digital self-service over in-person interactions. Industrility’s personalized buying portal gives customers that independence, ensuring accurate and intuitive access around the clock.
Generic E-commerce: Reaching New customers/owners of competitive capital equipment
While personalisation builds loyalty, expanding reach drives growth. Industrility’s Generic e-Commerce (Supported with Shopify Integration and Shopify’s embedded Application) option enables manufacturers to sell standard or high-demand components through a traditional online storefront, ideal for attracting new customers or entering broader markets.
Manufacturers can also use this channel to sell parts compatible with competitor equipment, creating new revenue opportunities and expanding market share.
Industrility’s Shopify integration helps manufacturers meet those expectations by delivering a modern, frictionless buying experience that builds trust and improves conversion rates.
The Core of B2B Success: Accuracy, Availability, and Pricing
Successful B2B e-commerce depends on three core factors, and Industrility is designed to excel in each one.
- Accuracy: Customers find the correct products through Industrility’s data-driven part matching.
- Availability: Real-time stock visibility ensures transparency and reduces frustration.
- Pricing Flexibility: Configure customer-specific pricing, volume discounts, and promotional offers easily through Shopify’s powerful pricing tools.
These pillars create a reliable, efficient experience that strengthens customer relationships and encourages repeat business.
Transforming How Manufacturers Sell Aftermarket Products
Industrility’s Shopify-powered e-commerce solution marks an important milestone in simplifying B2B commerce. It enables manufacturers to digitize their sales operations, serve customers more efficiently, and open new revenue channels without unnecessary complexity.
Now is the time to modernize your aftermarket business and deliver the experience today’s B2B buyers expect: accurate, convenient, and available on demand.
Schedule a demo with Industrility to learn more about how our new e-commerce solution can help you expand your market reach and grow your aftermarket business.
