Discover your full aftermarket revenue potential in 60 seconds. Launch Business Calculator

#1 AI Aftersales Software for Machine Manufacturers 

Your Machinery, Smarter: AI Co-Pilot for Intelligent Aftersales

AI Co-Pilot for Intelligent Aftersales

Empowering manufacturers to deliver a hyper-personalized  
AI assistant with every machine for intelligent service, support and aftersales

Schedule a Demo
  • Apply now for a free trial
  • Get Started in 3 Days
dot

Apply now for a free trial

dot

Get Started in 3 Days

AI Co-Pilot for Intelligent Aftersales
Tischner
Astec
aws
Glevum Heating
Hitachi
Microsoft
Alderley
genie
siemens

A Dedicated AI Agent Tailored to Every Machine - White-labelled for Your Brand

Your machinery, your language. TwinGPT makes it hyper-personalized. 

Dedicated AI Agent Tailored
Hyper-Personalization

Hyper-Personalization: Tailored Experiences

Deliver customized solutions based on user behavior and machine data.

Create Efficiency

Create Efficiency: Do More with Less

Streamline machine operations by automating repetitive tasks & resolving queries instantly.

24/7 Support

24/7 Support: Always-On Assistance

Ensure customers can connect with their machines anytime, anywhere.

Reduced time to find information
0 Hr
Improved service reporting effiency
0 %
Increased customer registration rates
0 %
Increased machine lifetime
0 Years
Time-to fix saved
0 Hr

Get AI-CoPilot Implemented for Your Machine Fast and Secure

Making machine data work smarter to improve efficiency and deliver a tailored customer experience. 

Input Machine Data

Input Machine Data

Integrate manuals, service history, IoT data, and more to create a centralized knowledge hub. 

AI Training 

AI Training 

The co-pilot is trained and fine tuned for the industrial machinery use-case and on your unique machinery data.

White-Labelled

White-Labelled

Customize the platform with your branding, making it uniquely yours for customer engagement.  

Customer Facing 

Customer Facing 

Machine operators, service technicians, support agents and leaders can converse with the machine through an intuitive app or a web browser.

arrow
arrow
arrow
arrow
Digital Twin

Digital Twin

Visualize your asset in 3D with loT and Parts data overlaid the industry’s First Operational Digital Twin

GPT

Generative Pre- trained Transformer

Twin GPT

TwinGPT

Industry ‘s first Generative AI solution for machines

Digital Twin

Visualize your asset in 3D with loT and Parts data overlaid the industry’s First Operational Digital Twin

Digital Twin

GPT

Generative Pre- trained Transformer

Twin GPT

Twin GPT

Industry ‘s first Generative AI solution for machines

Instant, Accurate AI Support, Built for Your Machine 

Schedule a Demo

TwinGPT, the industry’s first AI-powered platform, is ready to command your machines.  It deciphers complex technical code, diagnoses issues for you, and optimizes operations with precision.

No more complex manuals or cryptic error codes – try TwinGPT

Creating Value Through Connected Experiences 
for All Stakeholders

Connecting people, machines, and solutions through TwinGPT to accelerate innovation and boost productivity. 

Empowered Service Teams : The machine co-pilot streamlines queries, helps resolve issues, helps resolves issues, and auto fills service reports reducing service team stress. 

Faster Troubleshooting and Support : Proactively identification of problems, saving hours in supporting troubleshooting cases and growing your customer base without increasing headcount.

Aftersales Insights for Leaders : Consolidate and track the company’s installed base from multiple sources using Industrility’s AI Engine along with Insights, reports and lifecycle event (Service, Upgrades, retrofits, modernization, and replacement) prompts.

Schedule a Demo
Co-Pilot For Machine Manufacturers
Schedule a Demo

Simplified Guidance: No more digging through complex manuals – our co-pilot provides instant, clear instructions.

Minimized Downtime: Predict and prevent machine failure with real-time alert and proactive insights.

Effortless Troubleshooting: Quickly identify and resolve issues with step-by-step guidance tailored to your machine.

Schedule a Demo
Co-Pilot For Machine Users
Schedule a Demo

Like ChatGPT, Built For Machines & Customized For Your Customers

Why settle for fixing when you can upgrade to a fully intuitive system with TwinGPT? Get ready for an upgrade your machines will thank you for. 

Schedule a Demo

With TwinGPT You Can

Unlock Unmatched Intelligence and Endless Possibilities, Because It’s More Than Just Smart, It’s Genius.  

See TwinGPT in Action

Enhance Troubleshooting & Diagnosis

Direct Machine Interaction: Instantly access all machine data and diagnose issues.

Real-Time Solutions: Get immediate, machine-specific guidance.

Root Cause Detection: Quickly identify problems and receive precise fixes.

Maximize Efficiency: Boost machine uptime and team productivity with seamless diagnostics.

Direct Machine Interaction: Instantly access all machine data and diagnose issues.

Real-Time Solutions: Get immediate, machine-specific guidance.

Root Cause Detection: Quickly identify problems and receive precise fixes.

Maximize Efficiency: Boost machine uptime and team productivity with seamless diagnostics.

Enhance Troubleshooting & Diagnosis

Accelerate Repair & Maintenance

Instant Data Access: Quickly retrieve structured and unstructured machine data whenever you need it.

On-Demand Machine Information: Access critical machine details anytime to ensure seamless operations.

Repair-Ready Insights: Get valuable data at your fingertips during maintenance tasks to streamline repairs.

Speed Up Maintenance: Leverage real-time insights to accelerate repairs and minimize downtime.

Instant Data Access: Quickly retrieve structured and unstructured machine data whenever you need it.

On-Demand Machine Information: Access critical machine details anytime to ensure seamless operations.

Repair-Ready Insights: Get valuable data at your fingertips during maintenance tasks to streamline repairs.

Speed Up Maintenance: Leverage real-time insights to accelerate repairs and minimize downtime.

Accelerate Repair & Maintenance

On-demand Information Retrieval

Instant Machine Data Access: Retrieve complex datasheets, manuals, and real-time data directly from the machine, whenever needed.

Machine-Driven Insights: Converse with the machine to get instant, actionable insights in natural language, making data easier to interpret.

Guided Repair Assistance: The machine provides step-by-step repair instructions, ensuring fast and accurate maintenance without delays.

Improved Machine Efficiency: Maximize operational performance with seamless diagnostics and data-driven solutions directly from the machine.

Instant Machine Data Access: Retrieve complex datasheets, manuals, and real-time data directly from the machine, whenever needed.

Machine-Driven Insights: Converse with the machine to get instant, actionable insights in natural language, making data easier to interpret.

Guided Repair Assistance: The machine provides step-by-step repair instructions, ensuring fast and accurate maintenance without delays.

Improved Machine Efficiency: Maximize operational performance with seamless diagnostics and data-driven solutions directly from the machine.

On-demand Information Retrieval

Assist Report Generation

Automated Reports: Generate machine-specific reports with prompts, directly from the machine’s data.

Comprehensive Data: The machine creates performance, service, maintenance, and error reports automatically.

Efficient Reporting: Streamline the process, with the machine handling report creation to save time.

Consistent Outputs: Ensure uniform, structured reports based on real-time data from the machine.

Automated Reports: Generate machine-specific reports with prompts, directly from the machine’s data.

Comprehensive Data: The machine creates performance, service, maintenance, and error reports automatically.

Efficient Reporting: Streamline the process, with the machine handling report creation to save time.

Consistent Outputs: Ensure uniform, structured reports based on real-time data from the machine.

Assist Report Generation

Swift Analysis & Optimization Recommendations

Real-Time Machine Health Insights: Access live data on machine health and performance directly from the machine.

Proactive Error Detection: The machine identifies precise error locations and highlights potential issues before they become problems.

AI-Driven Error Resolution: Optimize equipment settings and resolve errors based on real-time, machine-provided insights.

Energy and Cost Optimization: Enhance energy usage and reduce operational costs with actionable, machine-driven recommendations.

Real-Time Machine Health Insights: Access live data on machine health and performance directly from the machine.

Proactive Error Detection: The machine identifies precise error locations and highlights potential issues before they become problems.

AI-Driven Error Resolution: Optimize equipment settings and resolve errors based on real-time, machine-provided insights.

Energy and Cost Optimization: Enhance energy usage and reduce operational costs with actionable, machine-driven recommendations.

Swift Analysis & Optimization Recommendations
Generic cahtbot Vs TwinGPT

Experience the power of Industrial AI for transforming Aftersales

Discover How TwinGPT is Shaping the Future for Industrial Service and Support

Schedule a call with our experts or sign up for a demo to learn more. 

Download Whitepaper
Schedule a Demo
  • Apply for a Free Trial
  • Get Started in 3 Days

Resources

Twingpt whitepaper

TwinGPT: Generative AI for
Industrial Machines

Read More

Online Webinar: The Road to Servitization: Key Steps and the Game-Changing Role of AI

Online Webinar: The Future of Parts Catalogs

Value Of Digitalisation in Product-As-A-Service Models

Frequently Asked Questions

faq
1. What is TwintAgent?
TwinAgent is Industrility’s AI co-pilot for complex machinery, a ChatGPT-style assistant built for your equipment rather than general knowledge. It combines an operational digital twin of your asset with a language model trained on your own machine data, so operators, technicians, and support teams can ask questions in plain language and get machine-specific answers.
 
2. How is TwinAgent different from a generic AI chatbot?
A generic chatbot answers from general internet knowledge. TwinAgent is grounded in your specific machine’s manuals, service history, and IoT data, and is white-labeled under your own brand rather than a third-party AI product.
 
3. How is TwinAgent trained for our specific machines?
Setup follows four steps: your machine data (manuals, service history, IoT feeds) enters a centralized knowledge hub, the co-pilot is trained and fine-tuned on that data, the experience is white-labeled with your branding, and it’s made available to operators, technicians, and support agents through an app or browser.
 
4. Is TwinAgent white-labeled under our own brand?
Yes. Customers and technicians interact with an AI co-pilot that looks and feels like your product, not Industrility’s, while Industrility provides the underlying platform.
 
5. Who actually uses TwinAgent, our team or our customers?
Both, depending on configuration. Machine operators, service technicians, support agents, and leadership can all converse with the co-pilot, for internal troubleshooting or customer self-service.
 
6. Does TwinAgent require IoT sensors on our machines to work?
IoT data makes TwinAgent’s insights richer, especially for real-time alerts, but its knowledge base also draws on manuals and service history. The more data available, the more accurate its answers become.
 
7. How fast can we get TwinAgent running?
Industrility markets a 3-day setup path to get started, alongside a free trial option to evaluate TwinAgent on your own machine data before committing to a full rollout.
 
8. What can TwinAgent actually help with day to day?
Troubleshooting and diagnosis, repair and maintenance guidance, on-demand retrieval of manuals and machine data, drafting service reports, and flagging optimization or energy-efficiency recommendations.
 
9. How is our machine and customer data handled?
Data privacy and access control are core requirements of the platform. Full documentation is available on Industrility’s Security page, and the team can walk through specifics for your deployment.
 
10. Can TwinAgent go from diagnosis to placing a parts order?

Yes. Within remote monitoring, TwinAgent can analyze an alert, provide root-cause guidance, and let the user order the exact part needed from the same interface.

Show more
  • Platform

    Products

    Use case

    INTEGRATIONS

    Integrate Industrility with over 100+ Software Systems.

    See all integrations

    Products

    Use case

    Consulting Services

    INTEGRATIONS

    Integrate Industrility with over 100+ Software Systems.

    See all integrations
  • Industries

    Industries We Serve

    Consulting Services

    INTEGRATIONS

    Integrate Industrility with over 100+ Software Systems.

    See all integrations
  • About Us
  • Resources
  • Pricing
Schedule a Demo