Industrility Welcomes VP of Google Workspace Patrick McCarthy as a Strategic Advisor to Accelerate growth in Aftersales and AI for Equipment Manufacturers
Patrick's experience will support Industrility’s mission to help equipment manufacturers increase their profits and customer loyalty with hyper-personalization enabled through advanced digital solutions and AI.
Industrility, an innovative SaaS provider enabling Equipment Manufacturers to digitize their aftersales and service lifecycle, today announced the appointment of Patrick McCarthy, a Vice President at Google, as a non-executive Strategic Advisor.
Pat brings a wealth of experience in enterprise software, digital transformation strategy, and scaling solutions within the global industrial landscape. His deep understanding of the operational challenges and strategic technological imperatives facing large manufacturing organizations, gained through his experience in supply-chain at PepsiCo and leadership positions at SAP (a leading ERP Software in the Manufacturing Industry), will provide invaluable guidance as Industrility continues its rapid growth trajectory.
Pat’s expertise aligns perfectly with Industrility’s mission to leverage AI and cloud technology to transform how manufacturers can drive hyper-personalization in the Service, Parts and Aftersales customer experiences throughout the equipment lifecycle; delivering a 10x return on their technology investment.
Industrility’s platform provides Industrial OEMs with a comprehensive suite of solutions to Digitize their installed base, provide an interactive 3D parts catalogue and eCommerce, deliver a hyper-personalized machinery Generative AI / LLM based co-pilot and IIoT powered field service management solutions that ultimately build stronger, data-driven relationships with their end customers. Companies working with Industrility have seen 60% efficiency in aftersales operations and more than 15% increase in parts and service revenue.
About Industrility
Industrility is a Seattle-based technology leader with deep roots in industrial operations and decades of domain expertise. We partner with Industrial OEMs to accelerate their transformation from product-centric manufacturers to service-driven enterprises. Leveraging cutting-edge Software, Data, and AI, we help our clients drive operational excellence, enhance customer satisfaction, and unlock new revenue streams through innovative models like Equipment-as-a-Service (EaaS).
Our team brings together a unique blend of industrial know-how and digital innovation, enabling scalable, secure, and future-ready solutions. With a firm commitment to data security and privacy, Industrility is proud to be SOC 2 compliant. Learn more at www.industrility.com.
Media Contact Information:
Achint Varia,
+14252423086
media@industrility.com
