Turn Your Scattered Installed Base Into Your Fastest Growth Engine
Unify ERP, CRM, and service data into a single, AI-powered asset-centric view- so sales and service teams know who to call, what to offer, and when.
Your Data is Siloed. Your Growth is Stalled.
Most aftermarket operations still run on PDFs, phone calls, and manual lookups — and it’s costing more than you think.
Most mid-to-large industrial manufacturers have no reliable answer to this question. Without a unified installed base, you’re blind to when customers’ machines need attention, which customers are ready for an upgrade, and where your next million in aftermarket revenue is hiding. Spreadsheets don’t scale. Manual data work is costing you market share.
What equipment is in the field - exactly, right now?
Without this: dispatching on complaints, not intelligence.
Who actually owns it today - not who bought it 3 years ago?
Without this: renewals missed, relationships lost to competitors.
When does each asset need service, replacement, or an upgrade?
Without this: your competitor captures the opportunity first.
AI in Installed Base Intelligence
Industrility closes the information gap and transforms fragmented data into a foundation for predictable growth, stronger customer relationships, and long-term aftermarket leadership.
Why Now
- Data silos: Silos make it hard to see who customers are, where assets are, and when maintenance is needed.
- Reactive cycles: Manufacturers lack a unified installed base, stuck in a loop of delayed responses.
- Fragmented insights: Dispersed data prevents a clear view of opportunities, growth, and customer relationships.
AI-Powered Installed Base Intelligence
- Unified: All asset data is centralized in one place, from installed equipment to asset age and warranty status.
- Proactive Cycles: Identify upgrade and modernization opportunities earlier, ensuring timely engagement.
- Strategic Insights: Your installed base becomes a key asset, driving predictable growth and long-term customer relationships.
Core Capabilities
The foundational capabilities that transform installed base data into decisions, actions, and revenue.
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Data Curation and Quality
Cleanses, enriches, and unifies data for consistency. -
AI/OCR Document Ingestion
Converts legacy documents into digital asset records. -
Asset 360 Data
Merges ERP and CRM silos into one AI-powered source of truth.
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Geospatial Intelligence
Uses satellite imagery to identify unrecorded machines. -
Global Fleet Visualization
Visualizes the worldwide installed base on a real-time map. -
Field-First QR Activation
Captures asset locations and customer contacts via QR codes.
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Sales Effectiveness
Provides intelligent call prep and opportunity lists. -
Natural Language Search
Instantly find asset/service history with AI-powered search. -
Role-Based Command Centers
Tailor data views and permissions for different roles.
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Advanced Analytics
Deep insights to identify next opportunities. -
Predictive Revenue Signals
AI alerts for parts, service, or upgrade needs. -
Executive Analytics
High-level reports for CEOs to track market and segment growth.
What Makes Up The Installed Base Intelligence Bundle
Pick single or multiple modules based on your customer’s requirements and start
deriving revenue-generating data in under 7 weeks!
Systems
Lifecycle
Optimize machinery performance and lifespan through proactive maintenance.
Outcomes
QR Code
Users
Assets
Maps
Dealers
Plants
Business Outcome
Want to crush your 15% growth target in a market growing at 3%? Digitize your installed base and supercharge sales with personalized engagement. Installed base intelligence becomes your strategic growth lever.
growth
productivity
accuracy
market
downtime
Centralizing Installed Base Data
Industrility organises enterprise resource planning, service, operations, and external data around each asset, creating a living system of record for your entire installed base. All without guesswork or manual data work. Your installed base becomes a business asset, not just a data repository.
Asset 360 and Digital Twin
Asset 360 and Digital Twin Your Single Source of Truth
Access a single asset-centric digital record of usage patterns, 3d models, real-time status, warranty data, and service history.
Scan to Register and QR Registry
Scan to Register and QR Registry Instant Engagement with Zero Friction
Allow customers to register equipment, access manuals, or request service instantly with a simple scan by enabling dynamic quick-response codes for digital records.
Real Time Fleet Mapping
Real Time Fleet Mapping Visualize Opportunities by Geography
View your entire installed base on an interactive map. Plan site visits more effectively and uncover sales and service opportunities.
Lifecycle Intelligence
Lifecycle Intelligence Retention Through Insight
Track assets from installation through end of life. Identify aging equipment that may require upgrades, controls, or component refreshes before failures occur.
Integrations
Works with the Tools You Already Use
Industrility is not a replacement for enterprise resource planning systems. It is the intelligent layer on top.
Turn Your Installed Base into a Growth Engine in Two Weeks!
Join leading original equipment manufacturers moving from selling products to delivering intelligence.
Why Industrial AI for Aftermarket?
Predictive revenue signals flag which customers are due for an upgrade, renewal, or service call based on asset age, warranty status, and usage. Reps get ranked opportunity lists instead of a static equipment list.
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