Empowering manufacturers to deliver a personalized AI assistant with every machine for intelligent service, support and aftersales.
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A Dedicated AI Agent Tailored to Every Machine - White-labelled for Your Brand
Your machinery, your language. TwinGPT makes it hyper-personalized.Â

Create Efficiency: Do More with Less : Streamline machine operations by automating repetitive tasks & resolving queries instantly.

24/7 Support: Always-On Assistance : Ensure customers can connect with their machines anytime, anywhere.

Hyper-Personalization: Tailored Experiences : Deliver customized solutions based on user behavior and machine data.
How Does the AI Co-Pilot Deliver Value?Â
Making machine data work smarter to improve efficiency and deliver a tailored customer experience.Â

Input Machine Data
Integrate manuals, service history, IoT data, and more to create a centralized knowledge hub.Â

AI TrainingÂ
The co-pilot is trained to understand and analyze the unique specifics of your machinery.

White-LabelingÂ
Customize the platform with your branding, making it uniquely yours for customer engagement. Â

Customer AccessÂ
End-users access the solution through an intuitive app or web interface for seamless interaction.Â

Digital Twin
Visualize your asset in 3D with loT and Parts data overlaid the industry’s First Operational Digital Twin
GPT
Generative Pre- trained Transformer

Twin GPT
Industry ‘s first Generative AI solution for machines
Digital Twin
Visualize your asset in 3D with loT and Parts data overlaid the industry’s First Operational Digital Twin
GPT
Generative Pre- trained Transformer

Twin GPT
Industry ‘s first Generative AI solution for machines
Instant, Accurate AI Support, Built for Your MachineÂ
TwinGPT, the industry’s first AI-powered platform, is ready to command your machines. It deciphers complex technical code, diagnoses issues for you, and optimizes operations with precision.
Creating Value Through Connected Experiences 
for All Stakeholders
Connecting people, machines, and solutions through TwinGPT to accelerate innovation and boost productivity.Â
Empowered Teams : The machine co-pilot streamlines queries and resolves issues, reducing service team stress.
Faster Troubleshooting : Â Proactively identifies and fixes machine problems, saving time and costs.
Scalable Support : Â Â Grows with your customer base, ensuring seamless and consistent service.
Simplified Guidance: No more digging through complex manuals – our co-pilot provides instant, clear instructions.
Minimized Downtime: Predict and prevent machine failure with real-time alert and proactive insights.
Effortless Troubleshooting: Quickly identify and resolve issues with step-by-step guidance tailored to your machine.
2.5 Hr
Reduced time to find information
15%
Improved service reporting effiency
24%
Increased customer registration rates
2 Years
Increased machine lifetime
8 Hr
Time-to fix Saved
With TwinGPT You Can
Unlock Unmatched Intelligence and Endless Possibilities, Because It’s More Than Just Smart, It’s Genius. Â
Enhance Troubleshooting & Diagnosis

Direct Machine Interaction: Instantly access all machine data and diagnose issues.

Real-Time Solutions: Instantly access all machine data and diagnose issues.

Root Cause Detection: Quickly identify problems and receive precise fixes.

Maximize Efficiency: Boost machine uptime and team productivity with seamless diagnostics.
Accelerate Repair & Maintenance

Direct Machine Interaction: Instantly access all machine data and diagnose issues.

Real-Time Solutions: Instantly access all machine data and diagnose issues.

Root Cause Detection: Quickly identify problems and receive precise fixes.

Maximize Efficiency: Boost machine uptime and team productivity with seamless diagnostics.
On-demand Information Retrieval

Instant Machine Data Access: Retrieve complex datasheets, manuals, and real-time data directly from the machine, whenever needed.

Machine-Driven Insights: Converse with the machine to get instant, actionable insights in natural language, making data easier to interpret.

Guided Repair Assistance: The machine provides step-by-step repair instructions, ensuring fast and accurate maintenance without delays.

Improved Machine Efficiency: Maximize operational performance with seamless diagnostics and data-driven solutions directly from the machine.
Assist Report Generation

Automated Reports: Generate machine-specific reports with prompts, directly from the machine’s data.

Comprehensive Data: The machine creates performance, service, maintenance, and error reports automatically.

Efficient Reporting: Streamline the process, with the machine handling report creation to save time.

Consistent Outputs: Ensure uniform, structured reports based on real-time data from the machine.
Swift Analysis & Optimization Recommendations

Real-Time Machine Health Insights: Access live data on machine health and performance directly from the machine.

Proactive Error Detection: The machine identifies precise error locations and highlights potential issues before they become problems.

AI-Driven Error Resolution: Optimize equipment settings and resolve errors based on real-time, machine-provided insights.

Energy and Cost Optimization: Enhance energy usage and reduce operational costs with actionable, machine-driven recommendations.
Like ChatGPT, Built For Machines &Â Customized For Your Customers
Why settle for fixing when you can upgrade to a fully intuitive system with TwinGPT? Get ready for an upgrade your machines will thank you for.Â
Loved by Manufacturers Worldwide

Bree McQuillan
CEO, PDC Machines, USA

"Our customer's time is valuable, and we know they need quick, convenient access to parts information and services to keep their equipment optimally, myPDCMachines, Powered by Industrility, is a product of our commitment to customer service, simplifying service and support, reducing our customer's total cost of ownership."

Colin Elcoate
CEO, Alderley, UK

"Industrility App Platform is a Million miles Ahead of what we had originally planned and a million miles in the right direction."

Anish Patel
VPO, Gievum Heating

"Industrility's product helped digitally transform Gievum Hearing it is now more efficient paper free and forward-looking, its application platform provided a stellar after-sales experience to our customer, helped us become more proactive than reactive and empowered the service technicians with tools to think beyond the boilers."
Experience the power of TwinGPt & Industrial Communication
Discover How TwinGPT is Shaping the Future
Schedule a call with our experts or sign up for a demo to learn more.Â
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Customer Success Stories
All in one Aftersales
The Smart way to secure market Dominance.
Astec industries
Digitalization to Improve customer service and win the service lifecycle
HVAC Manufacturers
1st HVAC Manufactures wins in the Aftermarket with digitalization
Frequently Asked Questions
1. What is TwinGPT?
TwinGPT is an advanced AI-powered platform designed to revolutionize industrial operations. It leverages the power of digital twins and generative AI to enable seamless communication between humans and machines. TwinGPT helps manufacturers and their customers optimize processes, reduce downtime, and improve overall efficiency by understanding and responding to natural language queries.Â
2. How does TwinGPT work?
TwinGPT works by creating a digital twin of a physical machine. This digital twin is then integrated with a powerful language model, enabling it to understand and respond to human language. By analyzing vast amounts of data from the physical machine, TwinGPT can provide real-time insights, troubleshoot issues, and offer optimization recommendations.
3. What are the benefits of using TwinGPT?
- Improved efficiency: Streamlined operations and reduced downtime.Â
- Enhanced decision-making: Data-driven insights for informed decisions.Â
- Reduced costs: Optimized resource utilization and minimized maintenance costs.Â
- Increased productivity: Automated tasks and efficient workflows.Â
- Enhanced customer satisfaction: Faster response times and improved service quality.
4. Can TwinGPT be used with any type of machine?
While TwinGPT is versatile and can be applied to a wide range of industrial machinery, its effectiveness depends on the availability of data and the complexity of the machine. The more data available, the more accurate and insightful TwinGPT’s responses will be.Â
5. How does TwinGPT ensure data privacy and security?
Data privacy and security are paramount. TwinGPT employs robust security measures to protect sensitive information. Data is encrypted and stored securely, and access is restricted to authorized personnel.Â
6. Is TwinGPT easy to use?
Yes, TwinGPT is designed to be user-friendly. It features a simple and intuitive interface that allows users to interact with the platform easily, regardless of their technical expertise in their natural language.
7. How can manufacturers benefit from using TwinGPT?
Manufacturers can benefit from TwinGPT in numerous ways, including:Â
- Improved product quality: By identifying and addressing potential issues early on.Â
- Reduced maintenance costs: By optimizing maintenance schedules and minimizing downtime.Â
- Enhanced customer satisfaction: By providing timely and accurate support to customers.Â
- Customer self-service: By enabling customers to talk to the machines they purchase and troubleshoot problems themselves, accelerate repairs, and optimize machine productivity. Â
- Accelerated innovation: By enabling faster development and testing of new products and processes.