PDC Machines, a global leader in hydrogen and gas compression equipment, transformed its aftermarket operations with Industrility’s AI-powered digital twin portal, myPDCmachines.com. Faced with manual, outdated workflows that slowed service response and left revenue on the table, PDC needed a scalable, digital-first solution. By leveraging Industrility’s aftermarket digitization platform, they centralized their installed base, launched a self-service customer portal, and enabled real-time visibility into asset and service data.
Key features include QR code-based compressor tracking, asset-level documentation management, and timeline-based service logging for field teams. This resulted in a 50% increase in after-sales revenue, improved service response times, and stronger customer relationships through proactive service lifecycle management.
Headquartered near Philadelphia, USA, PDC Machines serves global markets in hydrogen mobility, clean energy, and industrial gases. Learn more about how Industrility supports OEMs across sectors with tools like Installed Base Management and AI-powered aftermarket intelligence, helping them grow in the hydrogen economy and beyond.
Schedule a demo to see how you can transform your aftermarket today