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Helping Milling Companies enhance customer experiences and increase aftermarket revenue

About the Milling Company Client

A prominent East Coast manufacturer of advanced milling machines, specializing in solutions for the aerospace, automotive, and precision engineering sectors.

Solution

Industrility provided a comprehensive solution through its IoT-integrated Parts app that provides a detailed overview of all machine components, facilitating timely replacements and minimizing downtime. 

Benefits

Cost reduction

Manufacturer was able to enable 8% reduction in rejection and raw-material waste waste.

Minimized unplanned downtime

Accurate and pro-active spares and consumable parts management reduced unplanned downtime ensuring continuous production.

Increased aftermarket sales

Boost in customer satisfaction led to a 15% increase in aftermarket sales and a competitive advantage

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