Industrility https://www.industrility.com AI Aftermarket Software for Manufacturers Mon, 08 Jun 2026 14:37:32 +0000 en-US hourly 1 https://wordpress.org/?v=6.9.4 https://www.industrility.com/wp-content/uploads/2023/03/logosymbol-150x150.png Industrility https://www.industrility.com 32 32 Move Beyond Email Chaos: AI-Powered Case Management for Industrial Manufacturers https://www.industrility.com/blog/ai-case-management-industrial-manufacturers/?utm_source=rss&utm_medium=rss&utm_campaign=ai-case-management-industrial-manufacturers Mon, 08 Jun 2026 14:34:37 +0000 https://www.industrility.com/?p=19794 The article explains how AI goes beyond simple document extraction by uncovering hidden maintenance tasks humans often miss. Using semantic understanding and cross-manual linking, AI builds a dynamic maintenance knowledge graph, improving accuracy, safety, uptime, and operational efficiency while transforming static manuals into continuously evolving maintenance intelligence.

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]]> Industrility and Arthur D. Little demonstrates AI-Driven Maintenance Intelligence for Asset-Intensive Industries https://www.industrility.com/blog/industrility-arthur-d-little-ai-maintenance-intelligence-asset-intensive-industries/?utm_source=rss&utm_medium=rss&utm_campaign=industrility-arthur-d-little-ai-maintenance-intelligence-asset-intensive-industries Mon, 04 May 2026 07:20:06 +0000 https://www.industrility.com/?p=19354 Industrility welcomes Pat McCarthy, former Google and SAP executive, to its Advisory Board. With deep expertise in industrial tech and digital transformation, Pat will help accelerate our mission to empower OEMs with AI, data, and service-driven business models.

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]]> Curating Data for Winning with AI in Aftermarket https://www.industrility.com/blog/curating-data-ai-aftermarket/?utm_source=rss&utm_medium=rss&utm_campaign=curating-data-ai-aftermarket Thu, 30 Apr 2026 09:02:12 +0000 https://www.industrility.com/?p=19233 How industrial OEMs can unify fragmented data, deploy AI-powered digital twins, and unlock recurring aftermarket revenue with smarter service models.

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]]> Why Industrial Service Teams Are Still Building Maintenance Checksheets by Hand and How docAgent Actually Fixes It https://www.industrility.com/blog/checksheet-creation-docagent/?utm_source=rss&utm_medium=rss&utm_campaign=checksheet-creation-docagent Wed, 29 Apr 2026 16:43:26 +0000 https://www.industrility.com/?p=19191 DocAgent turns 400-page equipment manuals into verified, field-ready PM checksheets in six steps. Less transcription. More judgment. Faster output.

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]]> Engineering Meets Aftermarket: How Industrility and Siemens PLM Are Closing the Loop in Manufacturing https://www.industrility.com/blog/industrility-siemens-plm-aftermarket-integration/?utm_source=rss&utm_medium=rss&utm_campaign=industrility-siemens-plm-aftermarket-integration Mon, 27 Apr 2026 16:45:08 +0000 https://www.industrility.com/?p=19046 Industrility and Siemens PLM close that gap - connecting design-time engineering data directly to a branded operator self-service portal. Technicians can identify parts in 3D, access variant-specific work instructions, and log service history, all without picking up the phone.

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]]> We think from your customers’ perspective https://www.industrility.com/blog/industrial-customer-portal/?utm_source=rss&utm_medium=rss&utm_campaign=industrial-customer-portal Mon, 02 Mar 2026 08:03:05 +0000 https://www.industrility.com/?p=16182 The article explains how AI goes beyond simple document extraction by uncovering hidden maintenance tasks humans often miss. Using semantic understanding and cross-manual linking, AI builds a dynamic maintenance knowledge graph, improving accuracy, safety, uptime, and operational efficiency while transforming static manuals into continuously evolving maintenance intelligence.

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]]> Why AI Finds Maintenance Tasks Humans Miss — And Why That Changes Aftersales Forever https://www.industrility.com/blog/expand-ai-beyond-extraction/?utm_source=rss&utm_medium=rss&utm_campaign=expand-ai-beyond-extraction Tue, 27 Jan 2026 02:02:58 +0000 https://www.industrility.com/?p=15721 The article explains how AI goes beyond simple document extraction by uncovering hidden maintenance tasks humans often miss. Using semantic understanding and cross-manual linking, AI builds a dynamic maintenance knowledge graph, improving accuracy, safety, uptime, and operational efficiency while transforming static manuals into continuously evolving maintenance intelligence.

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]]> Industrility Collaborates with Shopify: Growing B2B Aftermarket Sales for Heavy Equipment Manufacturers https://www.industrility.com/blog/shopify-integration-industrility/?utm_source=rss&utm_medium=rss&utm_campaign=shopify-integration-industrility Fri, 31 Oct 2025 07:17:19 +0000 https://www.industrility.com/?p=14412 Industrility’s Shopify integration helps manufacturers simplify B2B aftermarket sales. Create your online store, personalize orders, and grow your market reach.

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]]> Pat McCarthy on Industrial AI Transformation https://www.industrility.com/blog/pat-mccarthy-industrial-digital-transformation/?utm_source=rss&utm_medium=rss&utm_campaign=pat-mccarthy-industrial-digital-transformation Fri, 22 Aug 2025 11:41:05 +0000 https://www.industrility.com/?p=14238 AI is reshaping industrial manufacturing. Pat McCarthy shares key insights on driving digital transformation for OEMs and unlocking new growth.

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]]> How PDC Machines Digitized Their Aftermarket to Unlock Revenue Growth https://www.industrility.com/blog/pdc-machines-aftermarket-digital-transformation/?utm_source=rss&utm_medium=rss&utm_campaign=pdc-machines-aftermarket-digital-transformation Thu, 07 Aug 2025 17:03:36 +0000 https://www.industrility.com/?p=14220 PDC Machines boosted service revenue by 50% by digitizing their aftermarket with Industrility’s self-service customer portal.

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]]> Recurring Revenue for OEMs: Insights from Rolls-Royce https://www.industrility.com/blog/lessons-for-manufacturers-on-recurring-revenue/?utm_source=rss&utm_medium=rss&utm_campaign=lessons-for-manufacturers-on-recurring-revenue Thu, 31 Jul 2025 09:21:13 +0000 https://www.industrility.com/?p=14174 Explore recurring revenue strategies in manufacturing. Rolls-Royce’s Uma Palaniappan shares how servitization and AI drive aftermarket success.

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]]> Why Generative AI Is the Aftermarket Game-Changer Industrial Manufacturers Can’t Afford to Ignore https://www.industrility.com/blog/generative-ai-aftersales-ebitda/?utm_source=rss&utm_medium=rss&utm_campaign=generative-ai-aftersales-ebitda Thu, 03 Jul 2025 22:12:16 +0000 https://www.industrility.com/?p=14119 Generative AI and Industrility are transforming industrial aftersales by unlocking hidden revenue from parts and service. By layering intelligence over fragmented systems, they enable visual part search, AI-guided service, and installed base insights—boosting EBITDA without ERP overhauls. Forward-looking OEMs are leveraging this to outpace competitors and modernize aftermarket operations.

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]]> Why Your SIOP and Inventory Forecasts Fail Without Installed Base Data https://www.industrility.com/blog/siop-slm-installed-base/?utm_source=rss&utm_medium=rss&utm_campaign=siop-slm-installed-base Tue, 01 Jul 2025 09:34:35 +0000 https://www.industrility.com/?p=14103 In the aftersales goldmine, Manufacturers need to know where to dig (Know their Installed base), how much to dig (use data to drive value added services to the customers) and dig efficiently (focus on faster time to market with scaling cost effectively as they grow).

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]]> Industrility Welcomes VP of Google Workspace Patrick McCarthy as a Strategic Advisor to Accelerate growth in Aftersales and AI for Equipment Manufacturers https://www.industrility.com/blog/advisor-pat-mccarthy-google/?utm_source=rss&utm_medium=rss&utm_campaign=advisor-pat-mccarthy-google Wed, 04 Jun 2025 15:41:08 +0000 https://www.industrility.com/?p=14042 Industrility welcomes Pat McCarthy, former Google and SAP executive, to its Advisory Board. With deep expertise in industrial tech and digital transformation, Pat will help accelerate our mission to empower OEMs with AI, data, and service-driven business models.

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]]> From Blind Spots to Business Wins: Fixing the Data Disconnect https://www.industrility.com/blog/from-blind-spots-to-business-wins-fixing-the-data-disconnect/?utm_source=rss&utm_medium=rss&utm_campaign=from-blind-spots-to-business-wins-fixing-the-data-disconnect Mon, 02 Jun 2025 14:16:28 +0000 https://www.industrility.com/?p=13972 Today, I want to talk […]

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]]> From Frustration to Fulfilment: How Industrility Helps Procurement Managers Win https://www.industrility.com/blog/parts-procurement-quickly-and-accurately/?utm_source=rss&utm_medium=rss&utm_campaign=parts-procurement-quickly-and-accurately Fri, 30 May 2025 16:49:46 +0000 https://www.industrility.com/?p=13994 Tired of outdated part numbers and slow processes? Industrility transforms procurement with accurate part identification and a self-serve e-commerce portal. Move from frustrating manual workflows to smooth, confident purchasing, reducing errors and downtime. Turn reactive tasks into proactive wins.

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]]> The Service Engineer’s Ally: How To Transforms After-Sales Support https://www.industrility.com/blog/support-for-service-engineers/?utm_source=rss&utm_medium=rss&utm_campaign=support-for-service-engineers Fri, 30 May 2025 16:38:52 +0000 https://www.industrility.com/?p=13984 Industrility empowers service engineers, your first responders for machinery issues. Ditch scattered tools and tribal knowledge. Access accurate manuals, service histories, and easy part identification instantly. Resolve issues faster, reduce errors, and transform after-sales support from reactive to proactive, keeping equipment running and customers happy.

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]]> Why Illustrated Parts Catalogs Are Essential for Modern Equipment Maintenance https://www.industrility.com/blog/importance-of-illustrated-parts-catalog/?utm_source=rss&utm_medium=rss&utm_campaign=importance-of-illustrated-parts-catalog Tue, 15 Apr 2025 14:40:38 +0000 https://www.industrility.com/?p=13888 In today’s rapidly changing industrial environment, equipment uptime is essential. Whether it's construction, material handling, or manufacturing, the ability to maintain complex machinery efficiently can have a direct impact on a company’s revenue. Amid growing complexity in equipment design, one of the tools that is quietly revolutionizing aftersales support and maintenance operations—the illustrated parts catalog.

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]]> Regulatory Trends and the role of Digitalization and AI https://www.industrility.com/blog/eu-regulatory-trends/?utm_source=rss&utm_medium=rss&utm_campaign=eu-regulatory-trends Thu, 27 Mar 2025 14:17:25 +0000 https://www.industrility.com/?p=13851 New regulations in Europe and the U.S. are reshaping aftersales for OEMs, emphasizing repairability, sustainability, and data transparency. Compliance challenges also bring opportunities—AI, digital twins, and smart parts identification can drive efficiency, customer engagement, and competitive advantage. OEMs that embrace digitalization will turn regulatory shifts into growth and innovation.

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]]> AI Agents in 2025 is transforming Aftersales https://www.industrility.com/blog/ai-agents-for-machine/?utm_source=rss&utm_medium=rss&utm_campaign=ai-agents-for-machine Thu, 27 Feb 2025 10:05:36 +0000 https://www.industrility.com/?p=13823 Discover how AI Agents are transforming Customer Experience for machinery manufacturers, boosting efficiency, reducing downtime, and increasing revenue through automation and predictive maintenance.

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]]> The Dreaded Job Folder: The Manufacturer’s Real Villain https://www.industrility.com/blog/dreaded-job-folder/?utm_source=rss&utm_medium=rss&utm_campaign=dreaded-job-folder Tue, 12 Nov 2024 00:10:06 +0000 https://www.industrility.com/?p=9360 For as long as anyone can remember, manufacturers have struggled with the 'Dreaded Job Folder'—a chaotic catch-all for every piece of data related to a job or machine, often buried in a shared network drive. Industrility offers a way out, transforming this outdated practice with a modern aftersales platform that organizes, digitizes, and streamlines access to critical information. Discover how Industrility’s solution helps manufacturers reclaim time, boost efficiency, and elevate customer service.

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]]> Part 1: The IoT Revolution in After Sales for Industrial Manufacturers https://www.industrility.com/blog/role_of_iot_in_after_sales_p1/?utm_source=rss&utm_medium=rss&utm_campaign=role_of_iot_in_after_sales_p1 Wed, 06 Nov 2024 13:28:30 +0000 https://www.industrility.com/?p=12457 The article explores how Industrility is transforming industrial B2B ecommerce and machinery sales enabled with AR(Augmented Reality)/VR (Virtual Reality). This innovation improves buying experience, accurate parts identification, reduction in returns and ultimately higher uptime and improved customer loyalty.

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]]> The future of industrial e-commerce with 3D visualization using AR and VR https://www.industrility.com/blog/industrial-ecommerce-with-3d-ar-vr/?utm_source=rss&utm_medium=rss&utm_campaign=industrial-ecommerce-with-3d-ar-vr Wed, 23 Oct 2024 13:45:01 +0000 https://www.industrility.com/?p=12028 The article explores how Industrility is transforming industrial B2B ecommerce and machinery sales enabled with AR(Augmented Reality)/VR (Virtual Reality). This innovation improves buying experience, accurate parts identification, reduction in returns and ultimately higher uptime and improved customer loyalty.

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]]> How AI-Powered Aftersales is Revolutionizing CNC Machining https://www.industrility.com/blog/cnc-ai/?utm_source=rss&utm_medium=rss&utm_campaign=cnc-ai Fri, 04 Oct 2024 10:51:10 +0000 https://www.industrility.com/?p=11734 The article explores how Industrility is transforming industrial maintenance by integrating AI-powered "digital coworkers" to assist service technicians. These AI agents enhance efficiency during installation, maintenance, and upgrades, ensuring accurate, real-time support. This innovation reduces machine downtime and improves operational excellence in the industrial sector.

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